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polish-travel-sales-consultant
Job Description: Sr. Travel Sales Consultant (Polish Language Expert)
Company Description:
SNVA Group is a 16+ years old diverse company with investments in sectors including IT & ITES, Financial Services, Travel, Fashion, Education, Media, Retail, and E-Commerce. The company is dedicated to maximizing business growth by investing in innovative ventures, expanding into new markets, and exploring additional revenue avenues.
KEY RESPONSIBILITIES:
- Communicating with Polish-speaking passengers via calls to assist with flight reservations and travel inquiries.
- Following up with existing Polish-speaking clients to ensure high satisfaction and foster repeat business.
- Experience in handling brand/website calls, organic/inorganic inquiries, destination-specific questions, and PPC campaign calls in Polish.
- Achieving sales targets by generating MCO or Mark up through effective customer engagement and consultation.
- Managing sales leads and calls, providing the best flight deals available in the industry, all in Polish.
- Proficiency with GDS systems (such as Amadeus) is required, with the capability to process bookings and communicate fluently in Polish.
REQUIRED SKILLS:
- Excellent communication and interpersonal skills, fluent in Polish.
- Minimum of 1 year of experience in the international travel industry, particularly with the Polish market.
- Enthusiastic, target-driven, and eager to perform.
- Flexibility to work in a 24/7/365 environment, including shifts, weekends, and holidays.
- Prior experience working with Polish-speaking clients or in multilingual environments is a plus.